Publications

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In the context of text-based analysis workflows, we propose that an effective analytic tool facilitates triage by a) enabling users to identify and set aside irrelevant content (i.e., reduce the complexity of information in a dataset) and b) develop a working mental model of which items are most relevant to the question at hand. This LDRD funded research developed a dataset that is enabling this team to evaluate propose normalized compression distance (NCD) as a task, user, and context-insensitive measure of categorization outcomes (Shannon entropy is reduced as order is imposed). Effective analytics tools help people impose order, reducing complexity in measurable ways. Our concept and research was documented in a paper accepted to the ACM conference Beyond Time and Error: Novel Methods in Information Visualization Evaluation , part of the IEEE VisWeek Conference, Baltimore, MD, October 16-21, 2016. The paper is included as an appendix to this report.

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The evolution of exquisitely sensitive Synthetic Aperture Radar (SAR) systems is positioning this technology for use in time-critical environments, such as search-and-rescue missions and improvised explosive device (IED) detection. SAR systems should be playing a keystone role in the United States' Intelligence, Surveillance, and Reconnaissance activities. Yet many in the SAR community see missed opportunities for incorporating SAR into existing remote sensing data collection and analysis challenges. Drawing on several years' of field research with SAR engineering and operational teams, this paper examines the human and organizational factors that mitigate against the adoption and use of SAR for tactical ISR and operational support. We suggest that SAR has a design problem, and that context-sensitive, human and organizational design frameworks are required if the community is to realize SAR's tactical potential.

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Researchers at Sandia National Laboratories are integrating qualitative and quantitative methods from anthropology, human factors and cognitive psychology in the study of military and civilian intelligence analyst workflows in the United States’ national security community. Researchers who study human work processes often use qualitative theory and methods, including grounded theory, cognitive work analysis, and ethnography, to generate rich descriptive models of human behavior in context. In contrast, experimental psychologists typically do not receive training in qualitative induction, nor are they likely to practice ethnographic methods in their work, since experimental psychology tends to emphasize generalizability and quantitative hypothesis testing over qualitative description. However, qualitative frameworks and methods from anthropology, sociology, and human factors can play an important role in enhancing the ecological validity of experimental research designs.

Vision is one of the dominant human senses and most human-computer interfaces rely heavily on the capabilities of the human visual system. An enormous amount of effort is devoted to finding ways to visualize information so that humans can understand and make sense of it. By studying how professionals engage in these visual search tasks, we can develop insights into their cognitive processes and the influence of experience on those processes. This can advance our understanding of visual cognition in addition to providing information that can be applied to designing improved data visualizations or training new analysts. In this study, we investigated the role of expertise on performance in a Synthetic Aperture Radar (SAR) target detection task. SAR imagery differs substantially from optical imagery, making it a useful domain for investigating expert-novice differences. The participants in this study included professional SAR imagery analysts, radar engineers with experience working with SAR imagery, and novices who had little or no prior exposure to SAR imagery. Participants from all three groups completed a domain-specific visual search task in which they searched for targets within pairs of SAR images. They also completed a battery of domain-general visual search and cognitive tasks that measured factors such as mental rotation ability, spatial working memory, and useful field of view. The results revealed marked differences between the professional imagery analysts and the other groups, both for the domain-specific task and for some domain-general tasks. These results indicate that experience with visual search in non-optical imagery can influence performance on other domains.

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