Publications

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A human readiness levels (HRL) scale provides a framework to factor in the human dimension during technology development. This framework promotes careful consideration of the human as a part of the system throughout the product lifecycle. Insufficient attention to the human component of the system can lead to added costs, delayed deliverables, system failure, and even the loss of human life in high-consequence systems. We make the economic and technical justification for using an HRL scale by evaluating a reactive case study within a national laboratory. We create a historical technology readiness level (TRL) adoption roadmap to forecast a potential HRL adoption roadmap. We identify characteristics of organizations that are most likely to adopt the scale and conclude by recommending several project management tactics to ensure successful implementation.

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Objective: Sandia National Laboratories conducted an experiment for the National Nuclear Security Administration to determine the reliability of visual inspection of precision manufactured parts used in nuclear weapons. Background: Visual inspection has been extensively researched since the early 20th century; however, the reliability of visual inspection for nuclear weapons parts has not been addressed. In addition, the efficacy of using inspector confidence ratings to guide multiple inspections in an effort to improve overall performance accuracy is unknown. Further, the workload associated with inspection has not been documented, and newer measures of stress have not been applied. Method: Eighty-two inspectors in the U.S. Nuclear Security Enterprise inspected 140 parts for eight different defects. Results: Inspectors correctly rejected 85% of defective items and incorrectly rejected 35% of acceptable parts. Use of a phased inspection approach based on inspector confidence ratings was not an effective or efficient technique to improve the overall accuracy of the process. Results did verify that inspection is a workload-intensive task, dominated by mental demand and effort. Conclusion: Hits for Nuclear Security Enterprise inspection were not vastly superior to the industry average of 80%, and they were achieved at the expense of a high scrap rate not typically observed during visual inspection tasks. Application: This study provides the first empirical data to address the reliability of visual inspection for precision manufactured parts used in nuclear weapons. Results enhance current understanding of the process of visual inspection and can be applied to improve reliability for precision manufactured parts.

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Vigilance, or sustained attention, involves the ability to maintain focus and remain alert for prolonged periods of time. Problems associated with the ability to sustain attention were first identified in real-world combat situations during World War II, and they continue to abound and evolve as new and different types of situations requiring vigilance arise. This paper provides a review of the vigilance literature that describes the primary psychophysical, task, environmental, pharmacological, and individual factors that impact vigilance performance. The paper also describes how seminal findings from vigilance research apply specifically to the task of sentry duty. The strengths and weaknesses of a human sentry and options to integrate human and automated functions for vigilance tasks are discussed. Finally, techniques that may improve vigilance performance for sentry duty tasks are identified.

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