Publications

Greenwald-Yarnell, Megan G.; Gilmore, Walter E.; Schutte, Paul C.

Technical procedures systematically describe a series of steps for the operation, maintenance, or testing of systems or components. They are widely used as a method for ensuring consistency, reducing human error, and improving the quality of the end-product. This guide provides specific guidance to procedure writers to help them generate high-quality technical procedures. The guidance is aimed at reducing confusion or ambiguity on the part of the operator, thereby increasing efficiency and reducing errors and rework. The appendices to this document define key terms associated with the creation of technical procedures, list common error traps, and define a set of action verbs that should be used in technical procedures.

Gilmore, Walter E.

Abstract not provided.

Hendrickson, Stacey M.; Bardsley, Andrew B.; Gilmore, Walter E.; Williams, Allie W.

Abstract not provided.

Murchison, Nicole M.; Gilmore, Walter E.

Abstract not provided.

Gilmore, Walter E.

Units Under Tests (UUTs) will be serviced from a "countertop" that's located on the uppermost side of a new temperature chamber. An ergonomic assessment was performed to determine a working height that ensures the technicians will be able to reach the components inside the UUT in a safe and reliable manner. A review of the anthropometric data relative to elbow height was used to make this determination. Nominal work height was 41.89 inches for the population of interest, ranging from 5th to 95th percentile. After adjusting for the height and centerline dimensions of the UUT, the "countertop" was defined to be -- 26.0 inches. Next, a range of working heights was defined to accommodate the tasks involved with servicing the UUTs: from 38.0 to 45.8 inches. These values were compared with design guidelines from the general literature. The results were found to converge relatively well with the external references. 3

Gilmore, Walter E.

Abstract not provided.