The five stages of IT grief: Sandia IT's response to the global pandemic
Abstract not provided.
Publications
280 Characters? Sad. Communicating complex ideas in the Twitter age
Abstract not provided.
Defeating the Tyranny of Averages: Find out how satisfied your customers really are
Abstract not provided.
Communicating With the Workforce During Emergency IT Events: NLIT 2012 Birds of a Feather Session
Abstract not provided.
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