Publications

Hoover, Marcey L.

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Hoover, Marcey L.

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Hoover, Marcey L.

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Hoover, Marcey L.

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Hoover, Marcey L.; Hoover, Marcey L.; Clayton, Betty J.

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Hoover, Marcey L.; Teclemariam, Nerayo P.

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Hoover, Marcey L.

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Hoover, Marcey L.

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Hoover, Marcey L.

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Hoover, Marcey L.

In high-consequence engineering organizations, such as Sandia, quality assurance may be heavily dependent on staff competency. Competency-dependent quality assurance models are at risk when the environment changes, as it has with increasing attrition rates, budget and schedule cuts, and competing program priorities. Risks in Sandia's competency-dependent culture can be mitigated through changes to hiring, training, and customer engagement approaches to manage people, partners, and products. Sandia's technical quality engineering organization has been able to mitigate corporate-level risks by driving changes that benefit all departments, and in doing so has assured Sandia's commitment to excellence in high-consequence engineering and national service.

Hoover, Marcey L.

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Kolb, Rachel R.; Hoover, Marcey L.

Over the course of time, the profession of quality engineering has witnessed significant change, from its original emphasis on quality control and inspection to a more contemporary focus on upholding quality processes throughout the organization and its product realization activities. This paper describes the profession of quality engineering, exploring how todays quality engineers and quality professionals are certified individuals committed to upholding quality processes and principles while working with different dimensions of product development. It also discusses the future of the quality engineering profession and the future of the quality movement as a whole.

Kolb, Rachel R.; Hoover, Marcey L.

The current framework for quality scholarship in the United States ranges from the training and education of future quality engineers, managers, and professionals to focused and sustained research initiatives that, through academic institutions and other organizations, aim to improve the knowledge and application of quality across a variety of sectors. Numerous quality journals also provide a forum for professional dissemination of information.

Hoover, Marcey L.

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Kolb, Rachel R.; Hoover, Marcey L.

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Hoover, Marcey L.; Kolb, Rachel R.

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