Publications

Publications / SAND Report

Technical Procedures Writer's Guide

Greenwald-Yarnell, Megan G.; Gilmore, Walter E.; Schutte, Paul C.

Technical procedures systematically describe a series of steps for the operation, maintenance, or testing of systems or components. They are widely used as a method for ensuring consistency, reducing human error, and improving the quality of the end-product. This guide provides specific guidance to procedure writers to help them generate high-quality technical procedures. The guidance is aimed at reducing confusion or ambiguity on the part of the operator, thereby increasing efficiency and reducing errors and rework. The appendices to this document define key terms associated with the creation of technical procedures, list common error traps, and define a set of action verbs that should be used in technical procedures.