Publications

Project management implications and implementation roadmap of human readiness levels

Newton, Victoria E.; Greenberg, Alexander; See, Judi E.

A human readiness levels (HRL) scale provides a framework to factor in the human dimension during technology development. This framework promotes careful consideration of the human as a part of the system throughout the product lifecycle. Insufficient attention to the human component of the system can lead to added costs, delayed deliverables, system failure, and even the loss of human life in high-consequence systems. We make the economic and technical justification for using an HRL scale by evaluating a reactive case study within a national laboratory. We create a historical technology readiness level (TRL) adoption roadmap to forecast a potential HRL adoption roadmap. We identify characteristics of organizations that are most likely to adopt the scale and conclude by recommending several project management tactics to ensure successful implementation.