Publications

Does this interface make my sensor look bad? Basic principles for designing usable, useful interfaces for sensor technology operators

McNamara, Laura A.; Berg, Leif; Butler, Karin B.; Klein, Laura M.

Even as remote sensing technology has advanced in leaps and bounds over the past decade∗the remote sensing community lacks interfaces and interaction models that facilitate effective human operation of our sensor platforms. Interfaces that make great sense to electrical engineers and flight test crews can be anxiety-inducing to operational users who lack professional experience in the design and testing of sophisticated remote sensing platforms. In this paper, we reflect on an 18-month collaboration which our Sandia National Laboratory research team partnered with an industry software team to identify and fix critical issues in a widely-used sensor interface. Drawing on basic principles from cognitive and perceptual psychology and interaction design, we provide simple, easily learned guidance for minimizing common barriers to system learnability, memorability, and user engagement.