Publications

Corporate Policy System of the Future (CPS-F) Content Comprehension and Readability Usability Report

Miller, Jennifer L.

A usability study on the comprehension and readability of transformed Corporate Policy System (CPS) content was conducted April 9-18, 2018. The purpose of the study included the following: 1. Measure participant's ability to comprehend transformed Corporate Policy Content using a multiple-choice quiz 2. Measure participant's ability to comprehend transformed Corporate Policy Content using the Cloze Test Methodology 3. Measure text readability of existing Corporate Policy Content 4. Measure text readability of transformed Corporate Policy Content 5. Measure text readability of a broad set of reading materials and see where the Corporate Policy System content ranked in comparison